Samsung Communications Enables Businesses to Stay Well Connected

Samsung Releases OfficeServ Mobex for Integrated, Instant Connectivity

Samsung Communications has released the OfficeServ Mobex features across its OfficeServ 7000 series of Enterprise IP Solutions. OfficeServ Mobex means that Samsung OfficeServ customers can now integrate mobile phones, (or other phone numbers), as extensions of the office telephone system. It’s immediate, seamless and personalised, and means you are never out of reach.
With OfficeServ Mobex, when your desk telephone rings, your mobile phone, (or up five other phone numbers), will ring simultaneously. The phone which answers the call first establishes a voice path with the incoming call and the other phone/s will stop ringing. Unanswered calls can be forwarded to the voicemail of the office phone or the mobile, depending on configuration.
Samsung Communications General Manager, Brett McInnes, says that the new OfficeServ Mobex feature is the perfect solution for busy businesses to keep users connected and contactable.
“With Samsung OfficeServ Mobex, wherever you are, whatever you’re doing, your desk phone and your mobile are seamless operating as one across the Samsung OfficeServ PBX solution. It means you’ll be up to date, have the right information at hand and are able to speak to people when it really matters.”
Samsung OfficeServ Mobex benefits include:
- A single number contact that integrates with your Samsung OfficeServ 7000 PBX solution.
- Instant connectivity with callers – your customers, colleagues and suppliers can contact you using just one phone number, wherever you are, any time of day.
- The ability to integrate with up to 5 alternate numbers like a mobile phone, home office, alternate office or workshop. Each alternative number will ring simultaneously with the office phone
- Transparencyif the twinned device has a display, the caller line information (CLI) received will indicate that the call is a Mobex call so you can choose to take the call or send it through to voice mail.
Brett McInnes says that Samsung OfficeServ Mobex is vital for any business that wants to manage every business contact professionally.
“Busy professional people demand seamless and immediate connectivity and the ability to access, process and control their communications,” he says. “Samsung OfficeServ Mobex features deliver flexible, personalised tools that always keep you in contact and you will never miss a call, or more importantly, a potential sale.”