Samsung Applications

The Samsung OfficeServ Business Telephone System CTI (Computer Telephony Integration) suite offers an outstanding range of applications that make it easy to use and customize your Samsung OfficeServ 7000.



Applications - Samsung Telephone System Xchange

Samsung Telephone System Xchange

Applications

Samsung Xchange connects your telephone to your office computer, making you more productive.

Applications - Samsung Telephone System - OfficeServ Mobex

Samsung Telephone System - OfficeServ Mobex

Applications

The Samsung Telephone System OfficeServ Mobex application provides for improved connectivity in your working life. Introduced in the new version 4.30 software release for the Samsung OfficeServ 7000 series of telephone systems, OfficeServ Mobex allows you to make and receive calls from your mobile telephone through your Samsung Telephone System - OffieServ 7000 series as if you were at your desk.

Applications - Samsung Telephone System OfficeServ IP Softphone

Samsung Telephone System OfficeServ IP Softphone

Applications

Every time you leave the office, irrespective of distance or geographical location, the Samsung OfficeServ IP Softphone provides the comfort and functionality of your Samsung Telephone System office phone right there on your PC, laptop or PDA*.

Applications - Samsung Telephone System OfficeServ Communicator

Samsung Telephone System OfficeServ Communicator

Applications

Samsung Telephone System OfficeServ Communicator is an integrated communications application able to bring together voice, video and instant messaging communications. It also adds administration functions to allow you to personalise your handset.

Applications - Samsung Telephone System OfficeServ Operator

Samsung Telephone System OfficeServ Operator

Applications

A receptionist is often a customer’s first point of contact in an organisation, and making a positive, professional first impression is imperative for customer satisfaction. The Samsung Telephone System OfficeServ Operator software allows your front of house staff to effectively and efficiently manage high volume call traffic into your company.

Applications - Samsung OfficeServ ACD Call Centre

Samsung OfficeServ ACD Call Centre

Applications

Samsung OfficeServ ACD Call Centre is specifically tailored for mid sized organisations or corporate departments requiring a sophisticated customer interaction management solution for 10 to 100 agents. It is designed to enhance customer service levels, lower call abandonment rates, increase staff productivity and accountability.

Applications - Samsung Telephone System OfficeServ Dataview

Samsung Telephone System OfficeServ Dataview

Applications

Ideal for call centre environments and organisations requiring reporting,  Samsung Telephone System OfficeServ Dataview provides statistical reports, real time monitoring and scheduled reports on the call traffic of a Samsung OfficeServ Telephone System using a web-based user interface.

Applications - Samsung Telephone System OfficeServ Manager

Samsung Telephone System OfficeServ Manager

Applications

Samsung Telephone System OfficeServ Manager is the main configuration tool for Samsung OfficeServ systems and includes an administration mode and a supervisor mode. The Samsung OfficeServ Manager software allows the customer to make everyday changes to their Samsung Telephone System inhouse, without having the need to call a Samsung Service Technician.

Applications - Samsung Telephone System OfficeServ Easy Set

Samsung Telephone System OfficeServ Easy Set

Applications

Samsung Telephone System OfficeServ Easyset is an easy to use, web-based application that allows you to configure a Samsung OfficeServ handset to your preferred setting at the click of a mouse.

Applications - Samsung Telephone System OfficeServ Link

Samsung Telephone System OfficeServ Link

Applications

Samsung Telephone System OfficeServ Link is the core of Samsung's OfficeServ suite of CTI applications. The Samsung OfficeServ Link application is a software application that links the SAMSUNG telephone system to a Windows based computer.


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